The new Royal Children’s Hospital was a public private partnership project initiated in 2007. This project was the largest hospital redevelopment undertaken by the state of Victoria, with the Department of Human Services (DHS) taking the lead role in supervising project delivery.
When the project kicked off, the DHS reached out to CHW Consulting to act as the Technical Advisor for the development of their Information, Communication and Technology (ICT) systems.
As their advisor, the DHS was able to leverage CHW’s specialist knowledge of ICT requirements specific for the health sector and hospitals to deliver services in line with both the project’s cost and operational requirements. This included developing a Project Charter which covered the ICT Scope, application transition, hardware transition, ICT relocation timeframe and responsibilities, infrastructure compatibility between Project Co. and RCH ICT systems, and budget estimates.
During this process CHW liaised with numerous Stakeholders to ensure the business needs, patients care requirements, and operational benefits were delivered in alignment with the concept design for the hospital.
With our involvement, the project was officially opened in late October 2011 in alignment with the project timeframe.
Since the development, the project has gone on to win over 30 national and international awards including:
- Best Public Building at Property Council of Australia Innovation and Excellence Awards 2013
- Best International Health Project at the International Design and Health Academy Awards 2012
- Multiple awards at the Victorian Architecture Awards 2012.
Critically, CHW was able to address the need for Technical Advice from the DHS and deliver an ICT system that met the expectation of the numerous project stakeholders.